Dr Mahsa said that the psychological implications of lockdown will also be taken into account. “Lockdown has proven a difficult time both psychologically and financially for a lot of our community. Our staff have therefore been trained to ensure that on arrival clients are specially taken care of and that their needs and concerns are explored and addressed appropriately. We will spend more time during the consultation phase than we would have done prior to lockdown to ensure that decisions about treatment are made with a healthy and balanced client perspective.”
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