At sas aesthetics london we pride ourselves in delivering outstanding professional customer service to all of our patients. We pride ourselves in delivering a medical model and patient led care. We treat all of our patients with the utmost care, compassion and respect, however there may be times when the service that you have received does not meet the high standards that we aim to deliver. Should this happen, the most effective way to resolve any concern is by letting the Clinic Manager or Practitioner know immediately after the service or treatment that you have received. They will listen to your concern and aim to resolve your complaint efficiently and effectively. If you require assistance with making your complaint we will be pleased to help and support you through the process.
It is best to make your complaint as soon as possible, as memories will be fresher and it will be easier to investigate the facts. You should normally make your complaint within six months of the incident you are concerned about. sas aesthetics london may be willing to investigate complaints after this time where there is a realistic opportunity of conducting a fair and effective investigation and if you have a good reason as to why you could not act sooner.
We will always aim to resolve your complaint as soon as we receive it however where this is not possible the complaint will be investigated by the Clinic Manager. The Clinic Manager will provide you with a written response within 20 working days from the acknowledgment of your complaint however If the complaint is of a complicated nature it may take longer to investigate in which case you will be kept informed.
Complaints of a non-medical nature will be investigated by the clinical lead.
If your complaint is regarding a treatment that you have received, you will be asked to attend the clinic for an assessment with a Doctor. Once this has taken place you will receive an outcome of your complaint within 20 working days by letter or email.
Should you remain unhappy with our Final response or investigation you may be able to refer your complaint to the Independent Sector Complaints Adjudication Service at www.iscas.org.uk . You must do this within six months of the date of the final response.
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// Threadlifts - if you’re looking for an instant lift without surgery. This is the perfect alternative for you.Threadlifts reposition fatty tissue to make empty shadows look fuller. They lift and tighten the skin and rejuvenate through increasing collagen. If you want a one treatment fixes all this is for YOU.DM us to find out more #facelift #jowllift #jawlinecontouring #chinaugematation #lowerfacefix
// Nose Threads 📚 An incredible “new” technology that gives you the ultimate control over how your nose looks. Your nose is the most central facial feature and plays a very important role in balancing the face as a whole. Traditionally surgery has been the only option for changing the shape and features of the nose then dermal fillers became popular for their ease of administration. Threadlifts should now be a key point of discussion for you specially if you’re interested in lifting the nose tip and contouring the bridge.Not all doctors do this treatment so make sure to take advice from someone with experience of carrying out these procedures.//#nosereshaping #rhinoplasty #nonsurgicalnosejob #nonsurgicalrhinoplasty #nosefiller #nosebump #droopingnose
// Threadlifts are for all ages and face shapes. They make up the majority of our patient case load and we just these high quality results.DM to find out more 🫶// #facelift #skintightening #jowltreatment #browlift #foxeye #foxbrow
A tragic and preventable death. The UK is the ONLY country we know of that has ZERO regulation on who can perform injectables. A death like this is wholly preventable in the presence of a responsible and caring government. Aesthetics medicine is a female majority profession, it’s poorly understood by governing politicians and diabolically represented by regulators. Some change may come but more needs to be done. No less by the medical community who need to be aware of the responsibility they hold when they train and embolden non-medics. Prescribing medication and feeding the black market culture in aesthetics.
// Sofwave uses a patented technology to lift and tighten skin over a sustained period of time.It works by “waking up” the factory layer of the skin and increasing the production of proteins that make up the building blocks of younger skin.We love combining them with Polynucleotides usually in the same session as the two work together.Sofwave wakes up the skin. Polys nourish the cells to get the most out of your treatment.We’d love to help you achieve your goals. Call or message today for more details.//#browlift #skintightening #sasaesthetics #foxeyes #selfcare #hoodedeyestreatment #blepheroplasty
// 2024 HEALED FOX EYES look like this 👆- Clean lifted brows and eyelids that treat fine li es on the upper eyelid and lift the brows for a naturally looking result ✨👏#browlift #skintightening #eyelift #threadlift #foxeyeslift
// 2024 HEALED FOX EYES look like this 👆- Clean lifted brows and eyelids that last upto a year with PDO and 3 years with PCLA threads. Can’t beat these gorgeous natural results ✨👏#browlift #skintightening #eyelift
// FOX EYES 🦊😻If you suffer with hooded eyes or aging around the eyes making you look sad or tired - this is the treatment for you.Threadlift are the treatment for you.They’re painless, easy to have with little downtime. If you want to find out more. DM us#foxeyesthreadlift #threadlift #browlift #facelift #almondeyes #bellahadid #skintightening
// FOX EYES 🦊😻Do you suffer with hooded eyes or aging of the orbital socket and eyebrows? Or just want tighter more pulled back eyes and brows? Threadlift are the treatment for you.They’re painless, easy to have with little downtime. If you want to find out more. DM us#foxeyesthreadlift #threadlift #browlift #facelift #almondeyes #bellahadid #skintightening
@charli_xcx What a gorgeous natural transformation! Cool Girl but Extra Savage … love it 😻 What do you think? Less make up is more? 🫶#celebritytransformations #skinhealth #browlift #foxeyes #threadlift #faceslimingtreatment
// Have you made the most of our SOFWAVE OFFER? (Check out the offers section on the website).Get tighter and instantly lifted skin in minutes with improvement in results over 3-12 months! The most incredible thing is that it has ZERO downtime. We love Sofwave and everyday we treat so many happy patients! Make the most of our summer promo … Any area* is priced at £500 * Each area is classed as below☑️ Eyelid and Brow lift ☑️ Cheeks to Jawline☑️ Double Chin ☑️ NeckDM for details#skinlifting #sofwave #geththelift #skintightening #facelift #browlift #eyelidlift
// Nose reshaping - the nose is the centre of the face. It holds so much significance over the dynamics of the whole face specially the lips and cheeks.With a small tweak you can correct any imperfections to suit your individualityWould you have this treatment?#nosereshaping #nosethreads #nosefiller #nonsurgicalrhinoplasty #threadlift #nosetiplift